Reliable Wi-Fi service is the number one guest amenity in a majority of the hospitality segments. Meru delivers the reliability and service quality your users demand, even when thousands of users are running iPad tablets, laptops, and other mobile devices—especially when they’re guests who need secure access quickly. Meru Virtualized Wireless LAN solutions are simple to deploy, manage, and expand, lightening the load on your IT operation.
WLAN for Hospitality
Meru enables hospitality customers to offer guest services to increase customer satisfaction:
Improved wireless network connectivity, reducing guest access complaints and front desk calls
Differentiated Wi-Fi services in-room and in common areas for guests, based on loyalty level
Support for hundreds of wireless devices in small areas ensuring network connectivity for all
High quality Wi-Fi and video streaming allowing guests to experience rich, multi-media content on their personal devices
Meru WLAN solutions improve overall Revenues Per Available Room (RevPAR) by enabling:
Mobile check-in services that unshackle your employees from their desks
Voice communications and messaging between staff members for efficient operations
Increased brand stickiness by offering differentiated services
Reduced planning and deployment costs by up to 50-80%
Identification and management of network problems before they happen with easy-to-use software tools and diagnostics
Hospitality Solutions
Meru WLAN solutions deliver the industry's most reliable Wi-Fi experience:
Reliably support smartphones and tablets with unique Virtual Cell RF Virtualization technology
Identity Manager™ supports Bring-Your-Own-Device (BYOD) provisioning and guest access with Property Management System (PMS) capabilities
Meru Service Assurance Application Suite delivers management, diagnostic, and security tools that give IT managers the power to identify network issues before customers experience
Customers
Meru WLAN solutions have been deployed in hundreds of global hospitality brands:
Hotel deployments include Hilton Hotels®, Hyatt Hotels and Resorts, Langham Hotels, Marriott, Sheraton, Westin Hotels, Fairmont Hotels and Resorts, Raffles Hotels and Resorts, and Best Western Hotels
Event venues such as Fenway Park, home of the Boston Red Sox, and the Florida Marlins
Busy international airports like Denver International
